Privacy Policy

Last Updated: [Insert Date]

At Revival Animal Health (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our professional customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website revival-animalhealth.com or purchase our animal health products and supplies.

1. Information We Collect

We collect information that helps us serve animal health professionals like you:

• Personal Identification Information: Name, business name, email address, phone number, shipping/billing address, professional credentials (for veterinary specialists and breeders)
• Payment Information: Credit card details (Visa, MasterCard, JCB), PayPal account information (processed through secure payment gateways)
• Order Information: Purchase history, product preferences (such as AI kits, dewormers, or biosecurity products), recurring order schedules
• Technical Data: IP address, browser type, device information, pages visited on our site
• Communication Data: Customer service inquiries, feedback about our animal health products

2. How We Use Your Information

As professionals serving animals, we use your data responsibly to:

• Process and fulfill orders for animal health supplies (from arthritis medications to carriers/crates)
• Manage recurring shipments of time-sensitive products like dewormers and supplements
• Provide customer support for veterinary specialists and breeders
• Improve our product offerings and website experience for animal health professionals
• Send important notices about product updates, recalls, or professional-grade supplies
• Prevent fraud and enhance security for international transactions
• Comply with legal obligations related to animal health products

3. Data Sharing and Disclosure

We respect the professional nature of our clientele and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing, shipping (especially for international orders), and website operations
• Legal Requirements: When required by law regarding animal health products or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets
• Professional Networks: With your consent, for breeder or veterinary specialist directories

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers globally (except certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement professional-grade security measures appropriate for animal health professionals:

• Military-grade encryption for all transactions
• PCI-DSS compliance for credit card processing
• Secure tokenization for recurring payments of bedding, training supplies, etc.
• Regular security audits of our systems
• Limited access to your information on a need-to-know basis

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Opt-out of marketing communications (while still receiving important product notices)

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience as an animal health professional:

• Essential Cookies: Necessary for secure checkout and recurring order functionality
• Performance Cookies: Help us improve our site for professional users
• Functionality Cookies: Remember your preferences for animal health products
• Analytics Cookies: Understand how professionals navigate our site

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our products and services are intended for professional use by adults in the animal health industry. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or regulations. We’ll notify you of significant changes affecting animal health professionals.

10. Contact Us

From our family to yours – we’re committed to protecting your privacy while providing the highest quality animal health products and services.